Data Controller Data Controller

Camping Isola

via al Gaggioletto, 3
6515 Gudo
Ticino – Svizzera

Email address of the Data Controller: isola2014@ticino.com

Type of Data collected

 

Among the Personal Data collected by this Application, independently or through third parties, there are: Usage Data; Tracking Tools; answers to questions; clicks; keypress events; events related to motion sensors; mouse movements; position relative to scrolling; touch events; name; surname; telephone number; email; username; Data communicated during the use of the service; physical address.

Full details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific informative texts displayed before the collection of the data.
Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically during the use of this Application.
Unless otherwise specified, all Data required by this Application are mandatory. If the User refuses to communicate them, it may be impossible for this Application to provide the Service. In cases where this Application indicates certain Data as optional, Users are free to refrain from communicating such Data, without this having any consequences on the availability of the Service or its operation.
Users who have doubts about which Data is mandatory, are encouraged to contact the Owner.
The possible use of Cookies – or other tracking tools – by this Application or by the owners of third party services used by this Application, unless otherwise specified, has the purpose of providing the Service requested by the User, in addition to the additional purposes described in this document and in the Cookie Policy, if available.

The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Application and guarantees to have the right to communicate or disseminate them, freeing the Controller from any liability to third parties.

Method and place of processing of the collected Data

Methods of processing

The Data Controller shall take appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.

The processing is carried out by means of computer and/ or telematic tools, with organizational methods and logic strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other parties involved in the organization of this Application (administrative, commercial, marketing, legal, system administrators) or external subjects may have access to the Data (as third-party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) also appointed, if necessary, Data Processors by the Data Controller. The updated list of Data Processors may always be requested from the Data Controller.

Location

The Data are processed at the operating offices of the Data Controller and at any other place where the parties involved in the processing are located. For further information, contact the Data Controller.

Your Personal Data may be transferred to a country other than the country where you are located. For further information on the place of processing, the User can refer to the section on the details of the processing of Personal Data.

The User has the right to obtain information about the legal basis of the transfer of Data outside the European Union or to an international public law organization or constituted by two or more countries, such as the UN, as well as the security measures taken by the Data Controller to protect the Data.

The User can verify if one of the transfers described above takes place by examining the section of this document relating to the details of the processing of Personal Data or asking the Data Controller for information by contacting him at the contact details shown at the opening.

Storage period

The Data are processed and stored for the time required by the purposes for which they were collected.

Therefore:

  • The Personal Data collected for purposes related to the execution of a contract between the Data Controller and the User will be retained until the execution of this contract is completed.
  • The Personal Data collected for purposes related to the legitimate interest of the Data Controller will be retained until the satisfaction of this interest. The User can obtain further information about the legitimate interest pursued by the Data Controller in the relevant sections of this document or by contacting the Data Controller.

When processing is based on the User’s consent, the Data Controller may retain the Personal Data for longer until such consent is revoked. In addition, the Data Controller may be obliged to store Personal Data for a longer period in compliance with a legal obligation or by order of an authority.

At the end of the retention period, Personal Data will be deleted. Therefore, upon expiry of this period, the right of access, cancellation, rectification and the right to data portability can no longer be exercised.

Purpose of the Processing of Collected Data

The User’s Data are collected to allow the Data Controller to provide the Service, comply with legal obligations, respond to requests or enforceable actions, protect their rights and interests (or those of Users or third parties), identify any malicious or fraudulent activities, as well as for the following purposes: Display of content from external platforms, SPAM protection, Contact the User, Registration and authentication provided directly by this Application, Collection of preferences related to privacy, Creation and management of this Application and Statistics.

To obtain detailed information on the purposes of the processing and the Personal Data processed for each purpose, the User can refer to the section “Details on the processing of Personal Data”.

Details on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

  • Contact the user

Contact by phone (this Application)

Users who have provided their phone number may be contacted for commercial or promotional purposes related to this Application, as well as to meet support requests.

Personal Data processed: telephone number.

  • Creation and management of this Application

The main components of this Application are created and managed directly by the Owner making use of the software mentioned below.

WordPress (self-hosted) (this Application)

This Application is developed and managed by the Owner through a CMS (Content Management System) software called WordPress.

Personal Data processed: surname; email; physical address; first name; telephone number.

  • Viewing content from external platforms

This type of services allows you to view content hosted on external platforms directly from the pages of this Application and to interact with them.
This type of service may still collect data on web traffic related to pages where the service is installed, even when users do not use it.

Google Fonts (Google Ireland Limited)

Google Fonts is a character style display service managed by Google Ireland Limited that allows this Application to integrate such content within its pages.

Personal Data processed: Usage Data; Tracking Tools.

Place of processing: Ireland – Privacy Policy.

Widget Google Maps (Google Ireland Limited)

Google Maps is a map display service managed by Google Ireland Limited that allows this Application to integrate such content within its pages.

Personal Data processed: Tracking Tools.

Place of processing: Ireland – Privacy Policy.

Meteoblue (University of Basel)

Meteoblue is a meteorological service managed by Meteoblue of the University of Basel that allows this Application to integrate these contents within its own pages.

Personal Data processed: Tracking Tools.

Place of processing: Switzerland – Privacy Policy.

  • Management of data collection and online surveys

This type of service allows this Application to manage the creation, implementation, administration, distribution and analysis of forms and online surveys in order to collect, save and reuse the Data of responding Users.

The Personal Data collected depends on the information requested and provided by the Users in the corresponding online form.

These services may be integrated with a wide range of third-party services to allow the Data Controller to perform subsequent actions with the Data processed – for example, contact management, message sending, statistics, advertising and payment processing.

JotForm (JotForm Inc.)

JotForm is a module generator and data collection platform provided by JotForm Inc.

Personal Data processed: surname; physical address; first name; telephone number.

Place of processing: United States – Privacy Policy.

  • Statistics

The services contained in this section allow the Data Controller to monitor and analyze traffic data and serve to keep track of the User’s behavior.

Google Analytics (Google Ireland Limited)

Google Analytics is a web analytics service provided by Google Ireland Limited (“Google”). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Application, compiling reports and sharing them with other services developed by Google.
Google may use Personal Data to contextualize and personalize ads on its advertising network.

Personal Data collected: Cookies; Usage Data.

Place of processing: Ireland – Privacy Policy – Opt Out. Subject adhering to the Privacy Shield.

  • Collection of your privacy preferences

This type of service allows this Application to collect and save Users’ preferences regarding the collection, use and processing of their personal information, as required by applicable privacy legislation.

CookieYes Consent (CookieYes Limited)

CookieYes Consent allows the Data Controller to remember the consent preferences of users so that they are respected in subsequent visits to this site. It does not collect or store any personal information about visitors to the site.

Personal Data processed: Tracking Tools.

Place of processing: UK – Privacy Policy.

Cookie Policy

This Application makes use of Tracking Tools. To learn more, Users can consult the Cookie Policy.

More information for users

Legal basis of the processing


The Data Controller processes Personal Data relating to the User if one of the following conditions is met:

  • the User has given consent for one or more specific purposes; Note: in some jurisdictions the Data Controller may be authorised to process Personal Data without the User’s consent or another of the legal bases specified below, until the User objects (“opt-out”) to such processing. However, this does not apply if the processing of Personal Data is regulated by European legislation on the protection of Personal Data;
  • the processing is necessary for the execution of a contract with the User and/or for the execution of pre-contractual measures;
  • the processing is necessary to fulfil a legal obligation to which the Data Controller is subject;
  • the processing is necessary for the performance of a task in the public interest or for the exercise of public authority by the Data Controller;
  • the processing is necessary for the pursuit of the legitimate interest of the Data Controller or third parties.

It is however always possible to ask the Data Controller to clarify the concrete legal basis of each processing and in particular to specify whether the processing is based on the law, provided by a contract or necessary to conclude a contract.


Learn more about storage time

Unless otherwise stated in this document, Personal Data are processed and stored for the time required by the purpose for which they were collected and may be stored for a longer period due to any legal obligations or based on the consent of Users.

Therefore:

  • The Personal Data collected for purposes related to the execution of a contract between the Data Controller and the User will be retained until the execution of this contract is completed.
  • The Personal Data collected for purposes related to the legitimate interest of the Data Controller will be retained until the satisfaction of this interest. The User can obtain further information about the legitimate interest pursued by the Data Controller in the relevant sections of this document or by contacting the Data Controller.

When processing is based on the User’s consent, the Data Controller may retain the Personal Data for longer until such consent is revoked. In addition, the Data Controller may be obliged to store Personal Data for a longer period in compliance with a legal obligation or by order of an authority.

At the end of the retention period, Personal Data will be deleted. Therefore, upon expiry of this period, the right of access, cancellation, rectification and the right to data portability can no longer be exercised.


User rights

Users can exercise certain rights with regard to the Data processed by the Data Controller.

In particular, within the limits provided by law, the User has the right to:

  • withdraw your consent at any time. You may revoke your consent to the processing of your Personal Data as previously expressed.
  • oppose the processing of your Data. The User may object to the processing of his Data when it takes place on the basis of a legal basis other than consent.
  • access your Data. The User has the right to obtain information on the Data processed by the Data Controller, on certain aspects of the processing and to receive a copy of the Data processed.
  • verify and request rectification. The User may verify the correctness of their Data and request its updating or correction.
  • obtain the limitation of the processing. The User may request the limitation of the processing of his Data. In this case, the Data Controller will not process the Data for any other purpose than their storage.
  • obtain the cancellation or removal of their Personal Data. The User may request the cancellation of their Data by the Data Controller.
  • receive your Data or have it transferred to another data controller. The User has the right to receive their Data in a structured, commonly used and machine-readable format and, where technically feasible, to obtain its transfer without hindrance to another holder.
  • complain. You may lodge a complaint with the competent data protection supervisory authority or take legal action.

Users have the right to obtain information about the legal basis for the transfer of Data abroad including to any international organization regulated by international law or constituted by two or more countries, such as the ONU, as well as the security measures taken by the Data Controller to protect their Data.

 

Details of the right to object

When Personal Data are processed in the public interest, in the exercise of public powers vested in the Controller or to pursue a legitimate interest of the Controller, Users have the right to object to processing on grounds related to their particular situation.

Users are reminded that, if their Data is processed for direct marketing purposes, they can object to the processing at any time, free of charge and without providing any reason. If Users object to the processing for direct marketing purposes, Personal Data are no longer processed for such purposes. To find out whether the Data Controller processes Data for direct marketing purposes, Users can refer to the respective sections of this document.

 

How to exercise your rights

To exercise their rights, Users can address a request to the contact details of the Data Controller indicated in this document. The request can be filed free of charge and the Data Controller will respond as soon as possible, in any case within a month, providing the User with all the information required by law. Any corrections, cancellations or limitations of processing will be communicated by the Data Controller to each of the recipients, if any, to whom the Personal Data has been transmitted, unless this proves impossible or involves a disproportionate effort. The Data Controller informs the User of such recipients if he so requests.

 

More information for users in Switzerland

This section applies to Users in Switzerland and, for such Users, replaces any other information that may be divergent or conflicting contained in the privacy policy.

Further details regarding the categories of Data processed, the purposes of processing, the categories of recipients of personal data, if any, the retention period and other information on Personal Data can be found in the section entitled “Detailed information on the processing of Personal Data” within this document.

Your rights under the Federal Data Protection Act

Users may exercise certain rights relating to their data within the limits of the law, including the following:

  • right of access to Personal Data;
  • the right to object to the processing of their Personal Data (which also allows Users to request the limitation of the processing of Personal Data, the cancellation or destruction of Personal Data, the prohibition of disclosure of Personal Data to third parties);
  • right to receive your Personal Data and to transfer them to another data controller (data portability);
  • right to request rectification of incorrect Personal Data.

 

How to exercise these rights

Any requests to exercise the User’s rights may be addressed to the Data Controller through the contact details provided in this document. These requests are free of charge and the Data Controller will respond as soon as possible, providing Users with the information required by law.

 

More information on the processing

Defense in court

The User’s Personal Data may be used by the Data Controller in court or in the preparatory phases to its possible establishment for the defense against abuse in the use of this Application or the Services connected by the User.
The User declares to be aware that the Data Controller may be obliged to disclose the Data by order of public authorities.

Specific policies

At your request, in addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.

Log of system and maintenance

For operational and maintenance purposes, this Application and any third party services used by it may collect system logs, ie files that record interactions and may also contain Personal Data, such as the User IP address.

Information not contained in this policy

Further information regarding the processing of Personal Data may be requested at any time to the Data Controller using the contact details.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page and, if possible, on this Application and, where technically and legally feasible, by sending a notification to Users through one of their contact details. Therefore, please consult this page frequently, referring to the date of last change indicated at the bottom.

If the changes affect processing operations whose legal basis is consent, the Data Controller will collect the User’s consent again, if necessary.

Definitions and legal references

Personal Data (or Data)

Personal data are any information which, directly or indirectly, also in connection with any other information, including a personal identification number, makes a natural person identifiable or identifiable.

Usage data

This is the information collected automatically through this Application (also by third-party applications integrated into this Application), including: the IP addresses or domain names of the computers used by the User connecting with this Application, the addresses in URI (Uniform Resource Identifier) notation, the time of the request, the method used to forward the request to the server, the size of the file obtained in response, the numeric code indicating the status of the response from the server (good end, error, etc.) the country of origin, the characteristics of the browser and the operating system used by the visitor, the various temporal connotations of the visit (for example the time of stay on each page) and the details of the itinerary followed within the Application, with particular reference to the sequence of pages consulted, the parameters related to the operating system and the IT environment of the User.

User

The individual using this Application who, unless otherwise specified, coincides with the Data Subject.

Data subject

The natural person to whom the Personal Data refers.

Data Processor (or Processor)

La persona fisica, giuridica, la pubblica amministrazione e qualsiasi altro ente che tratta dati personali per conto del Titolare, secondo quanto esposto nella presente privacy policy.

Data Controller (or Controller)

The natural or legal person, the public authority, the service or other body which, individually or together with others, determines the purposes and means of processing personal data and the instruments adopted, including safety measures relating to the operation and use of this Application. The Data Controller, unless otherwise specified, is the owner of this Application.

This Application

The hardware or software tool by which Personal Data of Users is collected and processed.

Service

The Service provided by this Application as defined in its terms (if any) on this site/application.

European Union (or EU)

Unless otherwise specified, any reference to the European Union in this document shall be deemed to extend to all current member states of the European Union and the European Economic Area.

Cookie

Cookies are Tracking Tools that consist of small portions of data stored within the User’s browser.

Tracking tool

Tracking Tool means any technology – e.g. Cookies, unique identifiers, web beacons, integrated scripts, e-tags and fingerprinting – allowing you to track Users, for example by collecting or saving information on your device.

Legal references

This privacy policy is drafted on the basis of multiple legal systems.

Unless otherwise specified, this privacy policy applies exclusively to this Application.

 

Last modified: 31 August 2023